Last updated: 23/08/2023
1. Introduction
Welcome to Le Crochet Monique (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our e-commerce website.
2. Information We Collect
a. Personal Information: We may collect personal information such as your name, contact details, shipping address, billing address, and payment information when you place an order on our website.
b. Automatically Collected Information: Our website may automatically collect certain information such as your IP address, browser type, operating system, and browsing behavior. We use cookies and similar technologies to gather this data.
3. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and billing.
b. Communication: We may use your contact information to send order confirmations, shipping updates, and customer service notifications.
c. Marketing: With your consent, we may send you promotional emails or newsletters about our products, discounts, and special offers. You can opt out of these communications at any time.
4. Data Sharing
a. Third Parties: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
b. Legal Requirements: We may disclose your personal information if required by law, government authorities, or to protect our legal rights.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet or electronic storage is completely secure.
6. Your Choices
a. Access and Correction: You can access and update your personal information by logging into your account on our website.
b. Marketing Communications: You can opt out of receiving marketing emails by following the instructions provided in the emails or by contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your interactions with our website.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through a notice on our website or by other means.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at monika@lecrochetmonique.com .