Our website address is: http://shop.lecrochetmonique.com.

1. Acceptance of Terms

By using this e-commerce website (“Website”), you agree to abide by and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using this Website.

2. Online Store

a. Product Information: We make reasonable efforts to provide accurate and current information about our products, including descriptions, prices, and availability. However, we do not warrant the accuracy or completeness of this information.

b. Order Acceptance: Your order constitutes an offer to purchase a product. We reserve the right to accept or reject your order, including due to errors in pricing or availability.

c. Payment: All payments are processed securely through our payment gateway. By placing an order, you confirm that the payment details provided are accurate and valid.

d. Shipping and Delivery: We will endeavor to dispatch products within the specified timeframe. However, delivery times are estimates and are not guaranteed. We are not liable for delays caused by third-party couriers or events beyond our control.

3. Returns and Refunds

a. Return Policy: Our return policy sets out the conditions under which products can be returned. Please refer to our Return Policy page for detailed information.

b. Refunds: Refunds will be issued according to our Return Policy. We reserve the right to decline refunds if returned products do not meet our criteria.

4. User Accounts

a. Account Creation: To make purchases on our Website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and password.

b. User Content: Any content you submit on the Website, such as reviews or comments, must comply with our guidelines. We have the right to remove or modify user content that violates these guidelines.

5. Intellectual Property

All content on this Website, including text, images, graphics, logos, and software, is protected by intellectual property laws and is the property of Le Crochet Monique or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability

a. Disclaimer: This Website and its content are provided on an “as is” basis without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of the content.

b. Limitation of Liability: In no event shall Le Crochet Monique be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products purchased through the Website.

7. Governing Law and Jurisdiction

These Terms are governed by and shall be construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

8. Amendments

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of the Website following such changes constitutes your acceptance of the revised Terms.